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Terms & Conditions

Ayurveda Limited - Trading as Maharishi AyurVeda Products


Maharishi AyurVeda Products is owned and operated by Ayurveda Limited (registered in the United Kingdom - Company No: 02167993).

These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests please read our terms and conditions carefully before accepting them.

If you are uncertain as to your rights or want any explanation about our terms and conditions, don’t worry, please write or telephone our customer service center at the address provided below in this document.

Do please print out these Terms & Conditions, or we can e-mail these to you on request. Just email "Terms & Conditions" by e-mail to map@maharishi.co.uk and we will send them to you. N.B. Your statutory rights are not affected by our terms and conditions.

We are confident in the validity of the information that we supply and believe the contents of the website to be accurate to the best of our knowledge (see Maharishi AyurVeda section for our sources). However, we accept no liability (to the fullest extent allowed by law) for any inaccuracies or typographical errors, in the information provided.

These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. They cannot be varied except where in writing and signed by an employee, agent or Director of Ayurveda Limited.

  1. Prices: All prices are subject to change without notice.
  2. Taxes and Duty: Value Added Tax ( VAT ) will be charged on all orders where applicable.
    • VAT: will be charged on all addresses within the European Union unless the customer address is outside the UK and they are registered for VAT and have provided us with a VAT registration number.
    • Customs and Import Duties: for customers outside the European Union all customs and import charges are the responsibility of the customer.
  3. Payments:
    • Delivery Times: We make every possible effort to adhere to the delivery times set. You will become the owner of your purchases once we have received your full payment for your purchases.
    • Credit Card Safety: Ayurveda Limited use the latest technology to protect your credit card information and do not release it to any outside organisation. Any losses sustained by the transmission of personal information by e-mail or Internet links shall be borne exclusively by you.
    • Credit Card Payment: Charges to your credit card will be shown as Maharishi Ayur–Ved Products.
    • Trade Accounts: If you have a trade account with Ayurveda Limited our payment terms are strictly 30 days net (subject to account approval). Interest will be charged at 3% above current UK Bank of England base rate as at the overdue account date on all overdue sums.
    • Payment can be made by the following means:
      • Direct Transfer:
        Ayurveda Limited:
        Account No: 00162102
        Sort Code: 12-20-29
        BIC: BOFSGB21281
        IBAN: GB35 BOFS 1220 2900 1621 02
        Branch: Bank of Scotland, PO Box 1000, BX2 1LB
      • Credit/Debit Card: we accept Visa, MasterCard, American Express and Switch/metro payments.
      • Cheque: payable in sterling to Maharishi Ayurveda Products and drawn on a UK bank.
      • PayPal Account: PayPal.Me/AyurvedaUK
  4. Title: Goods remain the property of Ayurveda Limited until paid for in full.
  5. Standard Carriage, Packing & Insurance Charges: All orders are sent at our risk and are charged at cost unless agreed otherwise. For all customers requesting orders via the standard Royal Mail Service all goods are sent at the customers own risk. If the goods are lost in transit Ayurveda Limited will not replace and resend the items. This applies to all orders sent to:
    • Mainland UK and islands - other than Channel Islands.
    • Channel Islands - please enquire for specific information and rates.
  6. Standard Method of Carriage: For all customers seeking an insured delivery service please enquire to confirm the extra cost.
    • UK mainland - next working day not guaranteed up to 30 kg’s £ 6.16 unless agreed otherwise.
    • UK mainland - next working day guaranteed up to 30 kg’s £11.75 approximately, unless agreed otherwise. For next working day delivery please order before 2:00pm.
    • To UK Island – please enquire.
  7. Special Carriage Arrangements and Costs: please specify and enquire. For all customers requesting orders via the standard Royal Mail Service all goods are sent at the customers own risk. If the goods are lost in transit Ayurveda Limited will not replace and resend the items. Ayurveda Limited have preferred couriers who provide email notification and on line tracking services. Royal Mail 1st Class services do provide country specific tracking and signed for services.
  8. Delivery Times: We aim to process orders within 48 hours but please allow longer for large orders. Processing orders should not be more than 5 working days unless we tell you so. Delivery times will be:
    • Royal Mail 1st class or other services - approximately next working day.
    • 2nd class – approximately 3-5 working days.
  9. Damaged Goods, Shortages and Mistakes: No claim can be entertained unless the consignee notifies the carriers of damage at the time of receipt and notifies Ayurveda Limited within four days of receipt of the goods. Ayurveda Limited cannot accept any responsibility for mistakes made on verbal orders. It is preferable to mail, fax or e-mail in print or clear writing any damage, discrepancy or other issue relating to the order.
  10. Secure Transactions: Ayurveda Limited makes every effort to provide you with a safe, secure shopping experience. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via e-mail. Please periodically review our Privacy Policy for changes. If you have any questions, or would like further clarification, please contact our Customer Service Centre. If policy changes are substantial, we will notify our customers via e-mail.
  11. Privacy Guarantee: We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone number - we may occasionally update you on news and special opportunities via e-mail.
  12. Communication & Marketing: By becoming a member of Maharishi AyurVeda Newsletter Group or a member of the Perfect Health Club and providing Ayurveda Limited with your e-mail, postal address and telephone number you consent to receive communication from us about our latest products and special offers. Our emails refer to your membership of the Maharishi AyurVeda Newsletter and Perfect Health Club Membership and the products & services we offer, which we think may be of interest to you.
  13. Opting Out of Communication: All those who subscribe to Maharishi AyurVeda Products newsletters have the option to opt-out of receiving marketing communications from us. If you do not wish to receive e-mail marketing from us then we recommend you reply to one of our e-mails using the unsubscribe process.
  14. Out of Stock Items: All products are subject to availability. Back-ordered products include items that are not currently in stock. Should this occur, we will e-mail you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by telephone or by e-mail, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.
  15. Returns: If you are not satisfied with a product that you have bought, please return it to us for a full refund within 30 days and we will make a full refund. We regret however, that we cannot refund return postage costs for non-faulty products. Ayurveda Limited makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 30 days, for a replacement to be sent.
  16. Delivery: if your order has not arrived within the specified time-scales, customers should contact Customer Services as follows:
    • Email: map@maharishi.co.uk
    • Write: Maharishi AyurVeda Products, Beacon House, Willow Walk, Skelmersdale, Lancashire, UK, WN8 6UR
    • Phone: 01695 51015
    • Phone Outside UK: 0044 1695 51015
  17. All Trade Customers and Customers Receiving a Trade Discount: Will be charged in full for delivery charges as detailed on our web site. For larger orders the delivery costs will be calculated and confirmed in advance by email.
  18. Refunds: If your purchase from Ayurveda Limited is found to be faulty, damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.
  19. Cancellation: You may cancel your order by informing us of this by e-mailing map@maharishi.co.uk any time up to fourteen days from receiving delivery, within your cooling-off period. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our Customer Service Department at the address above.
  20. General: We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations). We will not be liable to you for any loss or damage caused by us, our employees or our agents in circumstances where:
    • There is no breach of duty of care owed to you by us or by any of our employees or agents;
    • such loss or damage is not a reasonably foreseeable result of any such breach;
    • any increase in loss or damage results from breach by you of any of these terms and conditions;
    • such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruption.
  21. Special Offer Vouchers - Conditions to redeem Maharishi Ayurveda Vouchers:
    • There can be only one voucher per order or per shopping cart purchase. Vouchers can only be used once.
    • Vouchers are non-refundable and cannot be exchanged for cash. Terms and conditions regarding voucher validity are contained on / with each voucher.
    • Vouchers can only be used if a minimum order amount is met (excluding postage costs). The minimum order amount will be shown on / with the voucher.
    • If you would like to place an order that is worth more than your voucher amount, you can pay for the difference using Visa, MasterCard, American Express or PayPal. If the voucher is worth more than the order, the difference will not be refunded and cannot be applied to a future order; therefore, if you do not use the entire voucher amount, the difference will be lost.
    • Some vouchers can only be redeemed on specific items or groups of items. Vouchers that are targeted to new users can only be redeemed if you do not yet have an account with Ayurveda Limited. Further restrictions can be found in the email or correspondence containing the voucher.
    • Vouchers can only be used on the product price and cannot be used for postage costs.
    • Without the permission of Ayurveda Limited, it is not permitted to sell, trade or purchase vouchers or vouchers codes in any way. This also applies to purchasing vouchers or voucher codes from third parties.
    • Ayurveda Limited reserves the right to discontinue a voucher at any time or to modify any vouchers' terms and conditions.
    • Please let us know if you have any questions. You can contact our customer service at any time through our contact form
  22. Medical Disclaimer: Because of the large range of factors affecting health we cannot guarantee that the recommended actions will always produce the indicated effects nor can we give any indication of the extent of the effects produced in any individual case nor in general. We recommend that you regularly consult a practitioner of Maharishi AyurVeda, for advice on all health matters. If any condition persists we strongly recommend you that you seek the advice of a qualified health professional. Extra special care should be taken when treating children, females during pregnancy or any chronic condition. None of the information given is intended to diagnose, treat or cure any condition or individual. If you are using supplements you should always inform your professional health practitioner or herbalist.
  23. We reserve the right to refuse to supply any person or company for any reason.
  24. Maharishi AyurVeda: The information given by Ayurveda Ltd in its printed material and on its website is based on the fundamental principals of Ayurveda as expounded by Maharishi Mahesh Yogi working with leading Ayurvedic experts and integrated into a complete science of life which we refer to as Maharishi AyurVeda. We have endeavoured to ensure that the validity of all the information we give, is agreed by experts in Maharishi AyurVeda.
  25. Additional Points: If any part of these Terms and Conditions are declared void for unfairness pursuant to the Unfair Terms in Consumer Contract Regulations 1999, the remaining contract shall only continue to bind the parties if it is capable of continuing in existence without the unfair terms. Ayurveda Ltd is the exclusive owner of the Maharishi AyurVeda trademark & designs and all other company names & logos are the property of their owners. No permission is given in respect of the use of any brand names, product names, trademarks or their respective owners, and such use may constitute infringement of their owner’s rights.

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